FAQ

Q1: Do you take small orders?

A1: Yes, Jambopads would love to support small-sized business and grow with you. 

Q2: Can you send products to my country?  

A2: Yes, we are able to ship your goods worldwide by air, express, and sea. Accepted delivery terms: FOB, CFR, CIF, EXW, Express Delivery, etc.

Q3: Can you do OEM for me?

A3: Certainly, Jambopads specializes in OEM orders. Please contact us and share your requirements, we can start sampling ASAP.

Q4: What's your payment terms?

A4: Our payment term is 30% deposit in advance, the remaining 70% paid before shipment. You could pay by Paypal(if small amount), T/T (bank transfer), LC, etc.  

Q5: How can I place the order?

A5: Step 1, clients provide us the details of the bulk purchasing or OEM order, we will send you an invoice for confirmation; Step 2, after getting our invoice, you will pay us 30% deposit; Step 3, we will start our production after deposit received.

Q6: When can I get the quotation?

A6: Usually, it only take us less than 24 hours to provide you the best quotation after receiving your inquiry.

Q7. Why customers choose Jambopads while not other suppliers?

A7: With 10-year trustworthy industry experience, Jambopads is able to supply high quality products to our customers and create constant value for them. Also, our professional account team ensures our international buyers enjoy the first-class service without any barriers.

Q8. What is your lead time?

A8: Normally, our lead time is 20-30 days. But it may take longer time in high season.

Q9. How much does the sample cost?

A9: Clients can get free samples at Jambopads. However, the shipping cost is not included.

Q10. Where is Jambopads company? Could we visit your factory? 

A10: Jambopads is located in Haining, Zhejiang, 2 hours drive from Shanghai Pudong International Airport. It is convenient to pay a visit to us.